Policy

To return an item you must contact us by email to confirm which item(s) are being returned stating your order reference and the reason for
return. You are requested to return the goods by second class post.
 
We also suggest sending via registered or insured post, so the parcel can be traced. Please ensure that items are packed securely to prevent any damage in transit.
Any free gifts associated with an item must also be returned at the same time.
 
Please return the item(s) to our registered address along with a note on the reason for return, order number and PayPal name. Refunds will be processed within 7 days of receipt of the returned goods.
 
If you are returning the item(s) because you have changed your mind we will refund the cost of the goods only.
There will be no refund for the original shipping costs of the goods from My Scheming UK to you or the cost to yourself of shipping the
goods back to My Scheming UK. Where the original order qualified for Free Shipping then we reserve the right to recover our original shipping costs to
you up to a maximum of £10.00. If you are returning the item(s) because they are damaged or faulty then the refund shall be for the goods and all shipping costs which
will include are reimbursement to you for the cost of returning the goods to My Scheming UK.